Our Privacy Policy

In accordance with the Data Privacy Act of 2012, we at Tarlac Medical Center are committed in ensuring the confidentiality and security of your personal data all the while also providing cutting-edge and excellent health care services.

We respect your right to be educated and informed about how your health-related information are collected, stored, used, and shared with authorized agencies.

The succeeding statements discusses briefly the data collection, storage, usage, and sharing processes Tarlac Medical Center adheres to every time you use our website or avail our hospital's services.

1. The data we collect

Our medical team may collect the following information:

  1. Basic personal information: full name, address, contact information, birth date, occupation, social status, and etc.
  2. Medical history and supporting documents.
  3. Results from laboratory, radiology, or any other ancillary services.
  4. Any other information that we may require to render healthcare services.

2. Why we collect data

  1. To render the proper/appropriate services needed by the patient.
  2. To report to the respective government agencies (i.e. Department of Health) about certain diseases and conditions, as required by law.
  3. To submit information to insurance companies (i.e. PhilHealth).
  4. To store as historical data for the purposes of statistical or scientific research.

3. Data storage and retention

All your personal information will be stored physically and digitally (as backup). We guarantee that strict access controls and security measures are set in place in order to safeguard your personal information.

The personal information we collected will be retained for fifteen (15) years, in accordance with the Data Privacy Act of 2012.

4. Sharing of data

Government agencies (i.e. Department of Health, court of law, etc.) may perform the lawful act of requesting your personal healthcare information for the purposes of public health surveillance, legal matters, etc.

5. Your rights

As per the Data Privacy Act of 2012, you have the following rights:

  1. The right to be informed.
  2. The right to access.
  3. The right to object.
  4. The right to erasure or blocking.
  5. The right to damages.
  6. The right to file a complaint.
  7. The right to rectify.
  8. The right to data portability.

6. Cookie policy

A “cookie” is a file containing data that you accumulate as you browse our website as a way to identify you or your browsing preferences for your succeeding website visits. An example of a data that a cookie stores is your account credentials (username and password) as you login your account, these data are stored so that next time you access the website you remain logged in. Cookies are also used to track a user’s browsing habits for the purpose of targeted advertisements.

We understand the sensitivity of utilizing cookies which is why we will only use cookies when you agree to our Privacy Policy.

7. Contact us

If you have any other concerns regarding our Privacy Policy, you may reach our Data Privacy Officer at dataprivacy@tarlacmedicalcenter.com.ph.